Cancellation policy
PURCHASES
Subscriptions and Cancellation
Certain of The High Confectionary’s products are offered on an ongoing basis with a monthly subscription based on terms provided at the time of checkout.
You may cancel your subscription at any time. A written request for termination of subscription must be emailed to contact@thehighconfectionary.com with “Subscription Cancellation” in the subject line at least seven (7) days before the next scheduled payment in your billing cycle to avoid being charged for the next shipment. Subscriptions not canceled within this time will not be refunded.
You hereby authorize The High Confectionary to charge the full purchase price for any products purchased by you through the Website (“Products”) and the shipping and handling charges and taxes due as more fully set forth on the checkout page on the Website (“Checkout”) to the credit card, bank, PayPal, or other account you provide in your order of the Products at Checkout (your “Order”). You assume all responsibility for notifying The High Confectionary of changes in credit card numbers and/or expiration dates or in any change in status of the applicable bank, PayPal or other account, as the case may be. You shall additionally be responsible for and shall immediately pay The High Confectionary, on demand, any payments that are made to The High Confectionary that are subject to a subsequent reversal. Questions regarding charges must be brought to the attention of our billing department at contact@thehighconfectionary.com, within 30 days after The High Confectionary has charged the credit card, bank, PayPal, or other account you provided at Checkout. Charges beyond 30 days old are not subject to review, reversal or refund. YOU HEREBY REPRESENT AND WARRANT THAT (I) THE CREDIT CARD, DEBIT CARD OR BANK OR OTHER PAYMENT ACCOUNT INFORMATION SUPPLIED TO THE HIGH CONFECTIONARY IS TRUE, CORRECT AND COMPLETE, (II) AMOUNTS DUE FROM YOU WILL BE HONORED BY YOUR BANK OR CREDIT CARD COMPANY, AND (III) YOU SHALL PAY FOR ALL YOUR PURCHASES ON THE SITE AT THE PRICES IN EFFECT ON THE WEBSITE AT THE TIME INCURRED. You remain solely responsible to pay for Product purchases following declination of your credit card, or otherwise. The High Confectionary’s prices do not include any foreign, federal, state or local sales, use or other similar taxes or duties or other fees (including any import or export fees), however designated, levied against the sale, delivery or use of the Products. You are solely responsible for and shall pay all such taxes, duties and fees, provided, however, that you shall not be liable for any taxes based on The High Confectionary’s net income. You hereby authorize The High Confectionary to charge such taxes due in addition to the amounts set forth above. All payments shall be made in U.S. dollars. Once an Order has been placed, you may not cancel an Order without The High Confectionary’s prior written approval.
All Products ordered by you shall be packed in accordance with The High Confectionary’s standard practices. The High Confectionary will not accept and cannot accommodate any special requests for custom containers, packing, crating, boxing or bundling. The High Confectionary will use commercially reasonable efforts to deliver Products by the delivery date set forth in The High Confectionary’s Order acknowledgement sent to the email address entered by you at Checkout.
Modifications to Prices
Prices of our Products are subject to change without notice.
Products
Certain Products may be available exclusively online through the Website. These Products (or services) may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our Products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our Products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Products or services that we offer. All descriptions of Products or Product pricing are subject to change at any time without notice, at The High Confectionary’s sole discretion. We reserve the right to discontinue any Product at any time. The receipt of an e-mail order confirmation does not constitute acceptance of an order or a confirmation or an offer to sell. All orders are subject to The High Confectionary’s review and approval. If The High Confectionary chooses to accept an order, such acceptance will be deemed upon shipment. Any offer for any Product or service made on this Website is void where prohibited.
We do not warrant that the quality of any Products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Products or services will be corrected.
Accuracy of Billing and Account Information
The High Confectionary reserves the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made on our Website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.